My first experience with Wild West was about 4 months ago when I purchased my first BMW motorcycle (R1250RT). Bo Burns made the process so easy that I couldn't believe it. I live almost 200 miles away, so it was important to be able to show up and not have any issues with making the purchase. All of the extras I requested were in place and the paperwork was ready to be signed when I arrived. It was a flawless experience that I could not ask Wild West to improve. I drove past multiple BMW dealerships to make my purchase at Wild West, and have continued to do that with my 600 mile service and now I'm scheduled on my 6k mile service here as well. After dealing with Dan in the service dept and Indi in parts, I am convinced that this is the most professional and most knowledgeable team in the motorcycle dealer industry. I suggest that anybody who is even dreaming of owning a motorcycle should feel very comfortable trusting the people at Wild West.
Pros:
- competitive pricing
- knowledgeable
- friendly
- professional
- organized and timely
Cons:
- not closer to the central Texas hill country/my house (Employee: Bo Burns, Dan Drom, Indy Lucas)