Not overly impressed but they did give me a good deal, in my opinion. They could have done better but they did work with me and did go an extra mile on a couple of things. I wasn't able to test ride it before I bought it but that was my chance I took. They delivered it when they picked up my trade-ins, neither of which they had to do. Once I got my bike delivered and they left I decided to take it out and see how it handled. Found on the ride there was a mechanical problem and got in touch with them when I returned home. After some communication we agreed on a solution and they followed through and the mechanical problem was corrected. My sales person, Bret, was really nice and kept in touch until everything was solved and over and done with. The big manager was not nearly as friendly as my sales person, the lady who took care of the extra paper work and email communication. He didn't act like he wanted my business like everyone else did with the exception of the guy in parts when I was looking to buy a new helmet. Kind of ho-hum about the whole customer relations thing. Yeah, you're here but I really don't want to be bothered attitude. On the other hand, I did have a small accident on my way to Wild West to drop off some paperwork. I hit a curb and blew a tire on my car. The receptionist was kind hearted enough to get me some help to change the tire, take it down the road to get it replaced and bring me back and put the tire back on my car so I could get home. I wish I could remember her name and I apologize for that, but she and Jason were extremely helpful and kind to help me get back on the road. All in all, I would recommend Wild West Motoplex. I just wouldn't suggest dealing with the general manager unless you're a man.