You brace yourself going into a dealership. Prepare mentally for the oncoming pushy salesmen. And then they dont come. Instead, you get friendly people who dont try to push anything on you. Theyre helpful. They listen. Theyre accommodating. We did everything online and phone calls, only came to the dealership to take a look at the motorcycle and signed all the paperwork then the bike got delivered at a reasonable fee. That was my experience with WWM. *Note: They let my dog took pictures with any motorcycle that they have